According to a recent cybersecurity report, healthcare organizations block 17.2% of AI transactions, ranking third behind finance and insurance, and technology sectors. This is slightly below the national average of 18.5%, indicating a lag in healthcare’s efforts to secure sensitive data against AI threats. Despite being the sixth-largest user of AI and machine learning, the healthcare sector’s AI adoption is expected to grow. The most popular AI applications in healthcare include ChatGPT, Drift, OpenAI, Writer, and Intercom. Healthcare organizations are actively engaging in AI safety initiatives, with some developing in-house AI platforms, while addressing concerns about data privacy, security, and the reliability and bias of AI algorithms in patient care.
Pieces Technologies, a Dallas-based company, uses AI to streamline physician documentation, saving time on tasks like patient summaries, discharge notes, and progress notes. The platform, now in use at hospitals nationwide, has expanded to include a mobile version and is exploring outpatient applications. Despite facing scrutiny over AI accuracy, Pieces continues to innovate and secure funding for its patient-facing technology.
California enacted two new laws governing the use of AI in healthcare. One law requires health plans using AI in utilization review to disclose its use and ensure determinations are based on clinical information. The other law mandates providers using AI in patient communications to obtain consent and follow specific protocols.
The healthcare industry is increasingly targeted by ransomware attacks, with notable incidents such as the Change Healthcare breach affecting nearly 100 million individuals. Healthcare organizations face complex decisions regarding whether to pay ransoms, balancing the need to minimize business disruption and protect sensitive data against the risks of legal liability, increased future targeting, and ethical concerns. Paying a ransom does not eliminate legal obligations to report breaches, and it may expose organizations to penalties if payments are made to sanctioned entities. The healthcare sector’s critical services and sensitive data make it a prime target, necessitating robust cybersecurity measures and comprehensive incident response strategies. Organizations must carefully evaluate their legal and strategic options to effectively manage ransomware risks.
Texas is emerging as a significant player in privacy regulation following the implementation of the Texas Privacy and Data Security Act (TPDSA) in July 2024 and the Texas Securing Children Online through Parental Empowerment (SCOPE) Act in September 2024. Texas Attorney General Ken Paxton has initiated a privacy and security enforcement initiative, establishing a dedicated team within the Consumer Protection Division to enforce these laws. Notable actions include a lawsuit against TikTok for allegedly violating the SCOPE Act by sharing minors’ personal information without parental consent, and a settlement with Meta under the Texas biometric law for unauthorized data capture. Additionally, over 100 companies were notified for failing to register as data brokers, and car manufacturers are under investigation for data collection practices. Businesses processing Texans’ personal information should ensure compliance with the TPDSA and other relevant privacy laws to avoid enforcement actions.