Summary of article from American Hospital Association:
The integration of artificial intelligence (AI) and automation can enhance revenue-cycle management (RCM) in healthcare, reducing costs and boosting efficiency. AI applications in RCM include automated coding and billing, predictive analytics for denial management, revenue forecasting, patient payment optimization, data security, and operational efficiency. Case studies demonstrate that AI can lead to significant improvements in RCM, such as reducing denials, increasing productivity, and improving financial outcomes. However, the adoption of AI also carries risks, requiring careful data structuring to prevent bias and validation of AI outputs. The adoption of AI in healthcare is expected to grow in the coming years, with initial focus on simpler tasks and gradually expanding to more complex aspects of RCM.