Health Law Highlights

Some Nurses Have a Deep Distrust of AI – but Transparency and Training Could Help

Summary of article from Healthcare IT News, by Andrea Fox:

The California Nurses Association (CNA) has protested against the use of artificial intelligence (AI) in healthcare by Kaiser Permanente, citing concerns over patient safety, job displacement, and the devaluation of nursing practice. The CNA demands that workers and unions be involved in the development and deployment of AI in healthcare. Meanwhile, Kaiser Permanente argues that AI can improve patient care, citing a program that reportedly saved approximately 500 patient lives annually. A recent report revealed that many nurses are uncomfortable with AI, with concerns ranging from lack of empathy to data security. The report suggests that for successful AI implementation, healthcare organizations should prioritize transparency, training, communication, and feedback.